I was involved in a minor accident and I took my car to the Honda workshop in Jalan Klang Lama to get my bumper and back panel fixed. I have a strong suspicion that they stole my petrol in the event.
I collected the car after a week and noticed that the petrol indicator was down by one third. I remembered it was a full tank when I brought it in but I dismiss it as I couldn't believe anyone would go so low as to steal petrol and thought I must have been mistaken.
I just refilled my tank and as usual I logged it into my iPhone Gas Cubby app. It was then clear that they did. The calculation of km/l has gone down quite substantially.
What should I do now? If I make a complaint and continue using them, the workers may decide to be mean and do more harm than good. But if I don't do anything, it goes against my principles.
So it looks like I am going to make the complaint and use another car service provider, which is a shame because I had liked this one and they are conveniently near. But they had their chance and they lost it as far as I'm concerned.
pearlie
I'm sorry to hear about that. Usually, it is not the owner that is at fault ... but the workers. But it is right to lodge a report. At least he would look into it and find for himself the culprit. It is really pointless to lose a customer over petrol, anyone with good business-sense can see that ...
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